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change when you tell them they should。 They change when they tell themselves they
must。 Or as Johns Hopkins foreign affairs professor Michael Mandelbaum puts it�察�
;People don't change when you tell them there is a better option。 They change when
they conclude that they have no other option。; Give me 10´a´barrel oil�察�and I will
give you political and economic reform from Moscow to Riyadh to Iran。 If America and
its allies will not collaborate in bringing down the price of crude oil�察�their
aspirations for reform in all these areas will be stillborn。
There is another factor to consider here。 When you have to make things with your hands
and then trade with others in order to flourish�察�not just dig an oil well in your
own backyard�察�it inevitably broadens imagination and increases tolerance and trust。
It is no accident that Muslim countries make up 20 percent of the world's population
but account for only 4 percent of world trade。 When countries don't make things anyone
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else wants�察�they trade less�察�and less trade means less exchange of ideas and openness
to the world。 The most open�察�tolerant cities in the Muslim world today are its trading
centers´Beirut�察�Istanbul�察�Jakarta�察�Dubai�察�Bahrain。 The most open�察�tolerant cities
in China are Hong Kong and Shanghai。 The most closed cities in the world are in central
Saudi Arabia�察�where no Christians�察�Hindus�察�Jews�察�or other non´Muslims are allowed
to express their religions in public or build a house of worship�察�and�察�in the case
of Mecca�察�even enter。 Religions are the smelters and founders of imagination。 The
more any religion's imagination ´ Hindu�察�Christian�察�Jewish�察�Muslim�察�Buddhist´is
shaped in an isolated bubble�察�or in a dark cave�察�the more its imagination is likely
to sail off in dangerous directions。 People who are connected to the world and exposed
to different cultures and perspectives are far more likely to develop the imagination
of 11/9。 People who are feeling disconnected�察�for whom personal freedom and
fulfillment are a Utopian fantasy�察�are more likely to develop the imagination of 9/11。
Just One Good Example
Stanley Fischer�察�the former deputy managing director of the IMF�察�once remarked to
me�察 �One good example is worth a thousand theories。; I believe that is true。 Indeed�察�
people do not change only when they must�此�They also change when they see that
others´like themselves´have changed and flourished。 Or as Michael Mandelbaum also
points out�察 �People change as a result of what they notice�察�not just what they are
told;´especially when what they notice is someone just like them doing well。 As I
pointed out in Chapter 10�察�there is only one Arab company that developed a world´class
business strong enough to get itself listed on the Nasdaq�察�and that was Aramex。 Every
Jordanian�察�every Arab�察�should know and take pride in the Aramex story�察�the way every
American knows the Apple and Microsoft and Dell stories。 It is the example that is
worth a thousand theories。 It should be the role model of
a self´empowered Arab company�察�run by Arab brainpower and entrepre´neurship�察�
succeeding on the world stage and enriching its own workers at the same time。
When Fadi Ghandour took Aramex public again in 200 5�察�this time in Dubai�察�some four
hundred Aramex employees from all over the Arab world who had stock options divided
14 million。 I will never forget Fadi telling me how proud these employees were´some
of them managers�察�some of them just delivery drivers。 This windfall was going to enable
them to buy homes or send their kids to better schools。 Imagine the dignity that these
people feel when they come back to their families and neighborhoods and tell everyone
that they are going to build a new house because the world´class Arab company they
work for has gone public。 Imagine how much dignity they feel when they see themselves
getting ahead by succeeding in the flat world´not in the traditional Middle Eastern
way by inheritance�察�by selling land�察�or by getting a government contract´but by
working for a real company�察�an Arab company。 Just as it is no accident that there
are no Indian Muslims in al´Qaeda�察�it is no accident that the three thousand Arab
employees of Aramex want to deliver only packages that help economies grow and Arab
people flourish´not suicide bombs。
Speaking of the Aramex employees with stock options�察�Ghandour said�察 �They all feel
like owners。 A lot of them came up to me and said�察�'Thank you�察�but I want to invest
my options back in the company and be an investor in the new IPO。';
Give me just one hundred more examples like Aramex�察�and I will start to give you a
different context´and narrative。
From Untouchables to Untouchables
And while you are at it�察�give me one hundred Abraham Georges as well´individuals who
step out of their context and set a different example can have such a huge impact
on the imagination of so many others。 One day in February 2004�察�I was resting in my
hotel room in
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Bangalore�察�when the phone rang。 It was a young Indian woman who said she was attending
a private journalism school on the outskirts of the city and wanted to know if I would
come by and meet with her class。 I've learned over the years that these sorts of
accidental invitations often lead to interesting encounters�察�so I said�察 �What the
heck�察�sure。 I'll come。; Two days later I drove ninety minutes from downtown Bangalore
to an open field in which stood a lonely journalism school and dormitory。 I was met
at the door by a handsome�察�middle´aged Indian man named Abraham George。 Born inKerala�察�
George served in the Indian Army�察�while his mother immigrated to the United States
and went to work for NASA。 George followed her�察�went on to study at NYU�察�started a
software firm that specialized in international finance�察�sold it in 1998�察�and decided
to come back to India and use his American´made fortune to try to change India from
the bottom´the absolute bottom´up。
One thing George learned from his time in the United States was that without more
responsible Indian newspa
When we eventually reached the school complex�察�though�察�we found neatly painted
buildings�察�surrounded by some grass and flowers�察�a total
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contrast to the nearby hamlets。 The first classroom we walked into had twenty
untouchable kids at computers working on Excel and Microsoft Word。 Next door�察�another
class was practicing typing on a computer typing program。 I loudly asked the teacher
who was the fastest typist in the class。 She pointed to an eight´year´old girl with
a smile that could have melted a glacier。
;I want to race you�察─�I said to her。 All her classmates gathered round。 I crunched
myself into a tiny seat in the computer stall next to her�察�and we each proceeded to
type the same phrase over and over�察�seeing who could do more in a minute。 ;Who's
winning�拭─�Ishouted。 Her classmates shouted her name back and cheeredher on。 I quickly
surrendered to her gleeful laugh。
The selection process to get into Shanti Bhavan is based on whether a child is below
the poverty line and the parents are willing to send him or her to a boarding school。
Shortly before I arrived�察�the students had taken the California Achievement Tests。
;We are giving them English education so they can go anywhere in India and anywhere
in the world for higher education�察─�said Law。 ;Our goal is to give them a world´class
education so they can aspire to careers and professions that would have been totally
beyond their reach and have been so for generations。 。 。 Around here�察�their names
will always give them away as untouchables。 But if they go somewhere else�察�and if
they are really polished�察�with proper education and social graces�察�they can break
this barrier。;
Then they can become my kind of untouchables´young people who one day can be special
or specialized or adaptable。
Looking at these kids�察�George said�察 �When we talk about the poor�察�so often it is talk
about getting them off the streets or getting them a job�察�so they don't starve。 But
we never talk about getting excellence for the poor。 My thought was that we can deal
with the issue of inequality�察�if they could break out of all the barriers imposed
upon them。 If one is successful�察�they will carry one thousand with them。;
After listening to George�察�my mind drifted back to only four months earlier�察�in the
fall of 2003�察�when I had been in the West Bank filming another documentary about the
Arab´Israeli conflict。 As a part of that project�察�I went to Ramallah and interviewed
three young Palestinian
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militants who were members of Yasser Arafat's paramilitary Tanzim organization。 What
was so striking about the interview were the mood swings of these young men from
suicidal despair to dreamy aspirations。 When I asked one of the three�察�Mohammed Motev�察�
what was the worst thing about living in the context of Israeli occupation�察�he said
the checkpoints。 ;When a soldier asks me to take off my clothes in front of the girls。
It's a great humiliation to me 。。。 to take off my shirt and my pants and turn around
and all the girls are standing there。; It is one reason�察�he said�察�that all Palestinian
young people today are just suicide bombers in waiting。 He called them ;martyrs in
waiting�察─�while his two friends nodded in assent。 They warned me that if Israel tried
to kill Yasser Arafat�察�who was then still alive ��and was a leader who knew how to
stimulate only memories�察�not dreams���察�they would turn the whole area into a living
;hell。; To underscore this point�察�Motev took out his wallet and showed me a picture
of Arafat。 But what caught my eye was the picture of a young girl next to it。
;Who's that�拭─�I asked。 That was his girlfriend�察�he explained�察�slightly red´faced。
So there was his wallet´Yasser Arafat on one page�察�whom he was ready to die for�察�and
his girlfriend on the other�察�whom he wanted to live for。 A few minutes later�察�one
of his colleagues�察�Anas Assaf�察�became emotional。 He was the only one in college�察�an
engineering student at Bir Zeit University near Ramallah。 After breathing fire about
also being willing to die for Arafat�察�he began waxing eloquent about how much he wanted
to go to the University of Memphis�察�where his uncle lived�察 �to study engineering。;
Unfortunately�察�he said�察�he could not get a visa into the United States now。 Like his
colleague�察�Assaf was ready to die for Yasser Arafat�察�but he wanted to live for the
University of Memphis。
These were good young men�察�not terrorists。 But their role models were all angry men�察�
and these young men spent a lot of their time imagining how to unleash their anger�察�
not realizing their potential。 Abraham George�察�by contrast�察�produced a different
context and a different set of teacher role models for those untouchable children
in his school�察�and together they planted in his students the seeds of a very different
imagination。 We must have more Abraham Georges´everywhere´by the thousands�此�people
who gaze upon a classroom of untouchable kids and
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not only see the greatness in each of them but�察�more important�察�get them to see the
greatness in themselves while endowing them with the tools to bring that out。
After o