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of the world possible�察─�said Microsoft's Craig Mundie。 
Indeed�察�thanks to this platform that emerged from the first three flat´teners�察�we 
were not just able to talk to each other more�察�we were able to do more things together。 
This is the key point�察�argued Joel Cawley�察�the IBM strategist。 ;We were not just 
communicating with each other more than ever�察�we were now able to collaborate´to build 
coalitions�察�projects�察�and products together´more than ever。; 
The next six flatteners represent the new forms of collaboration which this new 
platform empowered。 As J show�察�some people will use this platform for open´sourcing�察�


some for outsourcing�察�some for offshoring�察�some for supply´chaining�察�some for 
insourcing�察�and some for in´forming。 Each of these forms of collaboration was either 
made possible by the new platform or greatly enhanced by it。 And as more and more 
of us learn how to collaborate in these different ways�察�we are flattening the world 
even more。 
Flattener #4 
Open´Sourcing 
Self´Organizing Collaborative Communities 
Alan Cohen still remembers the first time he heard the word ;Apache; as an adult�察�
and it wasn't while watching a cowboys´and´Indians movie。 It was the 1990s�察�the 
dot´com market was booming�察�and he was a senior manager for IBM�察�helping to oversee 
its emerging e´commerce business。 ;I had a whole team with me and a budget of about 
8 million�察─�Cohen recalled。 ;We were competinghead´to´head with Microsoft�察�Netscape�察�
Oracle�察�Sun´all the big boys。 And we were 

playing this very big´stakes game for e´commerce。 IBM had a huge sales force selling 
all this e´commerce software。 One day I asked the development director who worked 
for me�察�'Say�察�Jeff�察�walk me through the development process for these e´commerce 
systems。 What is the underlying Web server��' And he says to me�察�It's built on top 
of Apache。' The first thing I think of is John Wayne。 'What is Apache��' I ask。 And 
he says it is a shareware program for Web server technology。 He said it was produced 
for free by a bunch of geeks just working online in some kind of open´source chat 
room。 I was floored。 I said�察�'How do you buy it��' And he says�察�Tou download it off 
a Web site for free。' And I said�察�'Well�察�who supports it if something goes wrong��' 
And he says�察�'I don't know´it just works��' And that was my first exposure to Apache 。 。 。 
;Now you have to remember�察�back then Microsoft�察�IBM�察�Oracle�察�Netscape were all trying 
to build commercial Web servers。 These were huge companies。 And suddenly my 
development guy is telling me that he's getting ours off the Internet for free� �It's 
like you had all these big corporate executives plotting strategies�察�and then suddenly 
the guys in the mail room are in charge。 I kept asking�察�'Who runs Apache�拭�I mean�察�
who are these guys��'; 
Yes�察�the geeks in the mail room are deciding what software they will be using and 
what you will be using too。 It's called the open´source movement�察�and it involves 
thousands of people around the world coming together online to collaborate in writing 
everything from their own software to their own operating systems to their own 
dictionary to their own recipe for cola´building always from the bottom up rather 
than accepting formats or content imposed by corporate hierarchies from the top down。 
The word ;open´source; comes from the notion that companies or ad hoc groups would 
make available online the source code´the underlying programming instructions that 
make a piece of software work´and then let anyone who has something to contribute 
improve it and let millions of others just download it for their own use for free。 
While commercial software is copyrighted and sold�察�and companies guard the source 
code as they would their crown jewels so they can charge money to anyone who wants 
to use it and thereby generate income to develop new versions�察�open´ 


85 
source software is shared�察�constantly improved by its users�察�and made available for 
free to anyone。 In return�察�every user who comes up with an improvement´a patch that 
makes this software sing or dance better´is encouraged to make that patch available 
to every other user for free。 
Not being a computer geek�察�I had never focused much on the open´source movement�察�but 
when I did�察�I discovered it was an amazing universe of its own�察�with communities of 
online�察�come´as´you´are volunteers who share their insights with one another and then 
offer it to the public for nothing。 They do it because they want something the market 
doesn't offer them�察�they do it for the psychic buzz that comes from creating a 
collective product that can beat something produced by giants like Microsoft or IBM�察�
and´even more important´to earn the respect of their intellectual peers。 Indeed�察�
these guys and gals are one of the most interesting and controversial new forms of 
collaboration that have been facilitated by the flat world and are flattening it even 
more。 
In order to explain how this form of collaboration works�察�why it is a flattener and 
why�察�by the way�察�it has stirred so many controversies and will be stirring even more 
in the future�察�I am going to focus on just two basic varieties of open´sourcing�此�the 
intellectual commons movement and the free software movement。 
The intellectual commons form of open´sourcing has its roots in the academic and 
scientific communities�察�where for a long time self´organized collaborative 
communities of scientists have come together through private networks and later the 
Internet to pool their brainpower or share insights around a particular science or 
math problem。 The Apache Web server had its roots in this form of open´sourcing。 When 
I asked a friend of mine�察�Mike Arguello�察�an IT systems architect�察�to explain to me 
why people share knowledge or work in this way�察�he said�察 �IT people tend to be very 
bright people and they want everybody to know just how brilliant they are。; Marc 
Andreessen�察�who invented the first Web browser�察�agreed�此 �Open´source is nothing more 
than peer´reviewed science。 Sometimes people contribute to these things because they 
make science�察�and they discover things�察�and the reward is reputation。 Sometimes you 
can build a business out of it�察�sometimes they just want to increase the store 
84 
of knowledge in the world。 And the peer review part is critical´and open´source is 
peer review。 Every bug or security hole or deviation from standards is reviewed。; 
I found this intellectual commons form of open´sourcing fascinating�察�so I went 
exploring to find out who were those guys and girls in the mail room。 Eventually�察�
I found my way to one of their pioneers�察�Brian Behlendorf。 If Apache´the open´source 
Web server community´were an Indian tribe�察�Behlendorf would be the tribal elder。 I 
caught up with him one day in his glass´and´steel office near the San Francisco airport�察�
where he is now founder and chief technology officer of CollabNet�察�a start´up focused 
on creating software for companies that want to use an open´source approach to 
innovation。 I started with two simple questions�此�Where did you come from�拭�and�此�How 
did you manage to pull together an open´source community of online geeks that could 
go toe´to´toe with IBM�拭�


;My parents met at IBM in Southern California�察�and I grew up in a town just north 
of Pasadena�察�La Canada�察─�Behlendorf recalled。 ;The public school was very competitive 
academically�察�because a lot of the kids' parents worked at the Jet Propulsion 
Laboratory that was run by Caltech there。 So from a very early age I was around a 
lot of science in a place where it was okay to be kind of geeky。 We always had computers 
around the house。 We used to use punch cards from the original IBM mainframes for 
making shopping lists。 In grade school�察�I started doing some basic programming�察�and 
by high school I was pretty into computers。。。 I graduated in 1991�察�but in 1989�察�in 
the early days of the Internet�察�a friend gave me a copy of a program he had downloaded 
onto a floppy disk�察�called 'Fractint。' It was not pirated�察�but was freeware�察�produced 
by a group of programmers�察�and was a program for drawing fractals。 ��Fractals are 
beautiful images produced at the intersection of art and math。�А�When the program 
started up�察�the screen would show this scrolling list of e´mail addresses for all 
the scientists and mathematicians who contributed to it。 I noticed that the source 
code was included with the program。 This was my first exposure to the concept of 
open´source。 Here was this program that you just downloaded for free�察�and they even 
gave you the source code with it�察�and it was done by a community of people。 It 

started to paint a different picture of programming in my mind。 I started to think 
that there were some interesting social dynamics to the way certain kinds of software 
were written or could be written´as opposed to the kind of image I had of the 
professional software developer in the back office tending to the mainframe�察�feeding 
info in and taking it out for the business。 That seemed to me to be just one step 
above accounting and not very exciting。; 
After graduating in 1991�察�Behlendorf went to Berkeley to study physics�察�but he quickly 
became frustrated by the disconnect between the abstractions he was learning in the 
classroom and the excitement that was starting to emerge on the Internet。 
;When you entered college back then�察�every student was given an e´mail address�察�and 
I started using it to talk to students and explore discussion boardsthat were starting 
to appear around music�察─�said Behlendorf。 ;In 1992��1 started my own Internet mailing 
list focused on the local electronic music scene in the Bay Area。 People could just 
post onto the discussion board�察�and it started to grow�察�and we started to discuss 
different music events and DJs。 Then we said�察�'Hey�察�why don't we invite our own DJs 
and throw our own events��' It became a collective thing。 Someone would say�察�'I have 
some records��' and someone else would say�察�'I have a sound system��' and someone else 
would say�察�'I know the beach and if we showed up at midnight we could have a party。' 
By 1993�察�the Internet was still just mailing lists and e´mail and FTP sites ��file 
transfer protocol repositories where you could store things�А� So I started collecting 
an archive of electronic music and was interested in how we could put this online 
and make it available to a larger audience。 That was when I heard about Mosaic ��the 
Web browser developed by Marc Andreessen。�А�So I got a job at the computer lab in the 
Berkeley business school�察�and I spent my spare time researching Mosaic and other Web 
technologies。 That led me to a discussion board with a lot of the people who were 
writing the first generation of Web browsers and Web servers。; 


��A Web server is a software program that enables anyone to use his or her home or 
office computer to host a Web site on the World Wide Web。 Amazon。com�察�for instance�察�
has long run its Web site on Apache software。 
86 
When your Web browser goes to www。amazon。com�察�the very first piece of software it 
talks to is Apache。 The browser asks Apache for the Amazon Web page and Apache sends 
back to the browser the content of 

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